Tag: customers

How to launch new product features without pissing off your team and customers

In Managing BusinessTags communicate, customer, customers, feature, features, launch, marketing, new product features, product, product development, product development roadmap, product launch, release, sales, staff, support, team, update, updates1 Comment

A few years ago, I ended up taking over the product aspect of my company and formed a team to support me in this task. During that time, one of the biggest challenges that I faced, …

The Ultimate Guide to NPS (Net Promoter Score)

In Managing BusinessTags customer, customer feedback, customers, feedback, Net promoter score, NPSLeave a comment

Ask the Ultimate Question – NPS the way to measure greatness I’ve always disliked the traditional customer survey. The list of questions about how you use the service, the vague requests for “suggestions to improve”. We decided …