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Category: Blog

4 Actionable Employee Retention Strategies You Should Implement

4 Actionable Employee Retention Strategies You Should Implement

In Blog, Managing BusinessLeave a comment

In 2019, the national turnover rate was 36%, a nine percent increase from 2018. And that’s a number that should get employers worried.  Sure, part of these numbers can be explained by natural turnover, as people …

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The Time-Efficient Entrepreneur: 5 Essential Productivity Techniques

The Time-Efficient Entrepreneur: 5 Essential Productivity Techniques

In Blog, Managing YourselfLeave a comment

77% of business owners believe they should be spending more time on truly urgent tasks.  At first glance, the statement doesn’t raise eyebrows. But when you consider it further, one thing becomes strikingly clear: most successful …

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Productivity tips: How to run one or multiple companies without going crazy

Productivity tips: How to run one or multiple companies without going crazy

In Blog, Managing BusinessLeave a comment

I run a small portfolio of companies and people often ask me how am I pulling it off without going crazy. TLDR 🙂 -> Limit the number of decisions you have to make – Save your …

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5 Reasons Why Customer Satisfaction Is Important (And How to Measure It)

5 Reasons Why Customer Satisfaction Is Important (And How to Measure It)

In Managing BusinessLeave a comment

Is customer satisfaction on your list of top priorities? It should be. Customer satisfaction is definitely one of the key factors which determine whether your business will succeed or fail. Let’s look at some stats that …

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Entrepreneurship: How Technology Can Help You Run Your Small Business

Entrepreneurship: How Technology Can Help You Run Your Small Business

In Managing BusinessLeave a comment

With 28.8 million small businesses in the United States, competition can be really fierce. This means that in order to stay on top of your game, you’ll need to find a way to utilize your time …

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Book Review: The Little Book of Stoicism by Jonas Salzgeber

Book Review: The Little Book of Stoicism by Jonas Salzgeber

In Managing YourselfLeave a comment

I was very stoic my entire life without knowing about the concept. I guess this is a side effect of being a German 😛 Stoicism has become popular again. Yet nobody really knows what it’s all …

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Do you have the courage to follow your calling?

Do you have the courage to follow your calling?

In Managing Yourself2 Comments

A few days ago, I was sitting on a white sandy beach in Bali with my daughter and wife. It was gorgeous, aside from the insane amount of plastic trash that was floating on the water …

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How to launch new product features without pissing off your team and customers

How to launch new product features without pissing off your team and customers

In Managing BusinessTags communicate, customer, customers, feature, features, launch, marketing, new product features, product, product development, product development roadmap, product launch, release, sales, staff, support, team, update, updates1 Comment

A few years ago, I ended up taking over the product aspect of my company and formed a team to support me in this task. During that time, one of the biggest challenges that I faced, …

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5 KPIs to swear by for success with pre-sales chat

5 KPIs to swear by for success with pre-sales chat

In Managing BusinessTags conversion, conversion rate, customer, email, KPI, KPIs, live chat, Net promoter score, NPS, response time, sales, time to respondLeave a comment

Today’s customers expect instant replies from companies. It’s the era of immediate gratification.  While live chat is central to customer support, it’s also seeing a quick adoption as a conversion and sales tool. It works because …

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7 Mistakes (Almost) Every First-Time Entrepreneur Will Make

7 Mistakes (Almost) Every First-Time Entrepreneur Will Make

In Managing BusinessTags business owner, Entrepreneur, Entrepreneurship, error, errors, first-time, mistake, mistakes2 Comments

As a new business owner, you’re bound to make mistakes. I know I’ve made plenty. If you do a quick Google search, you’ll find a whole list of reasons that business fail. Many are obvious, including …

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