Is customer satisfaction on your list of top priorities? It should be. Customer satisfaction is definitely one of the key factors which determine whether your business will succeed or fail. Let’s look at some stats that …
Category: Managing Business
With 28.8 million small businesses in the United States, competition can be really fierce. This means that in order to stay on top of your game, you’ll need to find a way to utilize your time …
A few years ago, I ended up taking over the product aspect of my company and formed a team to support me in this task. During that time, one of the biggest challenges that I faced, …
Today’s customers expect instant replies from companies. It’s the era of immediate gratification. While live chat is central to customer support, it’s also seeing a quick adoption as a conversion and sales tool. It works because …
As a new business owner, you’re bound to make mistakes. I know I’ve made plenty. If you do a quick Google search, you’ll find a whole list of reasons that business fail. Many are obvious, including …
Steve Jobs is the flag bearer for the CEOs of our generation. Many leaders are nasty towards their employees. And they justify it by quoting how Mr. Jobs yelled and told his staff that they “sucked.” …
The blissful idea of a happily-ever-after almost seems like a myth in today’s world. CDC stats from 2014 show that 38.03% of marriages lead to a divorce (2, 140, 272 reported marriages and a staggering 813, …
I used to think that they are useless things that end up somewhere in a business plan or on a forgotten page on the website. But man was I wrong. Do you know one of the …
Coaching your employees is a critical tool for your direct reports growth and your organizations success. Bungay Stanier’s new book, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, covers seven questions …
Why Did I Write This Guide? You have dreams. I know this because I have dreams, we all do. But unfortunately, for a lot of us achieving these dreams is easier said than done. In order …