David Henzel Logo
Menu ---
  • Speaking
  • Companies
  • About
  • Blog
  • Contact

Tag: customer

How to launch new product features without pissing off your team and customers

How to launch new product features without pissing off your team and customers

In Managing BusinessTags communicate, customer, customers, feature, features, launch, marketing, new product features, product, product development, product development roadmap, product launch, release, sales, staff, support, team, update, updates1 Comment

A few years ago, I ended up taking over the product aspect of my company and formed a team to support me in this task. …

Continue Reading
5 KPIs to swear by for success with pre-sales chat

5 KPIs to swear by for success with pre-sales chat

In Managing BusinessTags conversion, conversion rate, customer, email, KPI, KPIs, live chat, Net promoter score, NPS, response time, sales, time to respondLeave a comment

Today’s customers expect instant replies from companies. It’s the era of immediate gratification.  While live chat is central to customer support, it’s also seeing a …

Continue Reading
The Ultimate Guide to NPS (Net Promoter Score)

The Ultimate Guide to NPS (Net Promoter Score)

In Managing BusinessTags customer, customer feedback, customers, feedback, Net promoter score, NPSLeave a comment

Ask the Ultimate Question – NPS the way to measure greatness I’ve always disliked the traditional customer survey. The list of questions about how you …

Continue Reading

Site Sidebar

Let’s Connect

Popular articles

  • 4 Proven Time Management Techniques You Should Be Using
  • Community Building: Definition, Benefits, Examples, & Essential Steps
  • Professional Development Plan: What It Is and Why You Need One
  • Virtual meetings: Tools, Tips, and Ideas
  • 7 Powerful Benefits of Working With A Business Coach

Categories

  • Blog
  • Managing Business
  • Managing Family
  • Managing Yourself
  • Podcast
David Henzel Logo

dh@davidhenzel.com

About

Core Values

Things I believe in

My companies

Speaking

Blog

Podcasts

Contact

2020 © David Henzel. All Rights Reserved.